August 2000 
Justin Hall
Scanning the Gamers.com search logs from May to July 2000, 
Here's what I learned: 
By and large people are using the Gamers.com search engine to search for specific games, with a few notable exceptions. 
 
- People want game resources for non-specific games.
 -  "cheats" is the number four search request on our site (even without counting stuff like "nintendo 64 cheats" or "game shark codes psx")
- "codes" is number eleven
- "downloads" is thirty-one
- "games" is thirty-four
- "demos" is forty-ninth
- "walkthrough" is 163rd
 
       - People want help
 - "how do i change my graphic"
- "how to change password"
- "register new login name"
- "account" and "login"
     - People want message boards
 - Reading Gamers.com search logs, it seems as though fully a fifth of the searches performed by registered users are for message boards.
- Generic searches for "message board[s]" rank 108, not including stuff like "psx message boards" or "the anime channel"
- There are hundreds of searches for clans and their message boards.  Searching "rat clan" on Gamers.com does nothing - searching for it in the message boards yeilds a clan message board.
    - People want random stuff
 - "psx golf games"
- "tile games for mac"
- "upcoming games"
- "firing squad"
- "giveaway"
- "playboy mansion"
       
We have the content these people are seeking.  But our search results are the bare minimum: 
 
"Didn't find what you're looking for?  Search again:"
  
 
 Recommendations:
 
These will help users without requiring additional work on the structure of the site.  Consider these short term solutions until more powerful models of search can be explored.
 
- More responsive "No Results" page
 - Include a gamers.com search box, a message board search box, and a list of the top ten searches (see asdfjkl search results example page)
  - More special cases:
 
- Cheats/Codes/Downloads
 - For these types of data where people are searching and we don't have a way to give them results in the immediate future of the site, we should return special case pages (see Cheats results sample page)
 - Message Boards
 - If these words appear in a search request, the search request should be routed through the Message Board search:
clan, board, messageboard, message board, discussion, chat, community, communities
 - Help
 - If these words appear in a search request, the search request should be routed to the site FAQ - http://www.gamers.com/s/help/index
help, how [as the first word], profile, login, account,password, delete, deleting
 - Editors
 - Besides "Thresh" (which is popular) there are a number of searches for "Hodgson" "Justin Hall" "Dan Shoe Hsu" - we could route those searches to staff bio pages, or even better, work on a way that users can find features and news articles by author (like Slate.com).
  
 - More powerful/flexible search results
 - Sort game title, platform, release date and user rating into columns that can be sorted (see Tomb Raider example page)
  - In-Line User Search Modifications:
 - Users are trying to focus their searches.  If a game name appears with a platform or platform abbreviation, we should bring the user to that specific game page under that specific platform.  Example, "deus ex pc" or "pc warcraft 3" (right now a search for "deus ex pc" returns "Sorry no results for 'deus ex pc'")
- If there are multiple results, limit the search to the platform specified - "tony hawk psx," "final fantasy pc" or "mario n64"
   
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